WHO DO I CALL WHEN I HAVE A PROBLEM WITH MY HOUSE OR APARTMENT?

When you rent a house or apartment, you sign a lease that requires you to live there for a certain period of time. If you have problems with your home, contact your landlord or rental agency.

WHO DO I CALL ABOUT MY ELECTRIC, WATER OR GAS SERVICE?

Electric bill: Alabama Power

Water bill: Mobile Area Water and Sewer System

Gas bill: Welcome Mobile Gas Customers

HOW CAN I GET HELP BUYING FOOD?

SNAP program

WIC

WHAT SHOULD I DO IF I OR MY CHILDREN GET SICK?

If you have Medicaid, call KidsStreet Urgent Care Mobile - Pediatric Urgent Care Open Late

If it is an emergency, go to the emergency room.

If you need an ambulance, call 911.

 

WHAT DO I DO IF I CAN NOT GO TO WORK?

You should call your employer as soon as possible if you are not able to go to work.

HOW DO I CONTACT MY CHILDREN’S SCHOOL?

You should be able to find the phone number for your child’s school on this website.

CAN I LEAVE MY CHILDREN AT HOME ALONE?

It is important to have adequate supervision for young children who are at home. 

IF I GET STOPPED BY THE POLICE WHILE DRIVING, WHAT SHOULD I DO?

Pull over to the side of the road and wait for the officer to come to your window.

At all times, keep your hands where they can be seen and do not run.

Other questions or need more help?

Contact us.